Every Filtra order is sent with Express Delivery (incl. Tracking) across the UK.
Where is my order?
- Dispatch email: as soon as your order leaves us, you get an email with your tracking number and a link to follow your parcel.
- Your account: log in with the email you used at checkout to see every order, its status and your refills.
- Timing: the product page shows your estimated delivery date before you order. Working days are Monday to Friday, excluding UK bank holidays.
Need help?
If your tracking hasn’t updated for 5 working days, or your parcel shows as delivered but you can’t find it, email hello@tryfiltra.com with your order number. We’ll sort it out with the courier or send a replacement.